Digital Consultancy | B2B & B2C specialists

EVERYTHING YOU NEED TO SCALE AND SUCCEED

Time-to-market pressure. ROI scrutiny. Operational complexity. Constant innovation demands. Modern commerce is demanding – and your business deserves a partner that makes it simpler.

Whether you’re B2B, B2C, or both, we help you move forward with clarity and confidence, building connected digital ecosystems that turn ambitions into measurable growth.

Distributors & manufacturers

Brands & retailers

The Omnichannel Index 2026 has landed

We’re proud to launch the fifth edition of the Omnichannel Index, developed in close collaboration with Google.

It analyses 74 touchpoints across 373 brands and retailers in six markets.

That’s more than 27,000 data points, providing a clear view of how brands and retailers perform across the entire customer journey – what leaders are getting right, where performance gaps exist, and where the biggest strategic opportunities lie.

Get your copy

TRUSTED BY LEADERS IN COMMERCE

Retailers. Manufacturers. Wholesalers. For over 25 years, we’ve helped some of Europe’s most ambitious brands scale faster, simplify complexity, and perform better. Here’s a glimpse of the companies that trust us to drive their digital transformation.

Selected customers

Selected cases

GANNI’s market-leading omnichannel experience

Explore how GANNI is redefining fashion retail with a pioneering digital strategy, integrating best-of-breed technologies for a market-leading omnichannel experience.

Matas lifts ad revenue by 57% with data-driven insights

By implementing an advanced attribution model, Matas can now directly link campaign interactions to in-store purchases, understanding the true value of its marketing efforts for better allocation of resources and optimised strategies.

Plus Pack: Customer-First Digital Roadmap

Plus Pack wanted to increase market shares through better customer experiences. A better understanding of its customers was key to prioritising the right digital initiatives and to maximise return on investment.

FTZ fuels the industry with customer-centric UX design

Discover how FTZ transformed mechanics' digital experiences by revamping its front page with user-centric UX design and continuous feedback, resulting in higher engagement and conversion rates.

POWERED BY MARKET-LEADING TECH

We combine the best technology platforms with expert guidance to help you build a future-ready commerce stack. And through our long-term partnerships, we keep you ahead of the trends that matter.

25 years of setting direction

For more than 25 years, we’ve helped ambitious businesses turn change into growth by understanding what truly moves their business – and building the systems to support it.

From strategy and experience to technology, data, and execution, every capability sits under one roof. That’s how we move faster, align better, and build solutions geared for the next era of commerce.

Why IMPACT?

end-to-end

All the skills needed to design, build, and run commerce. In-house.

Holistic

Connecting business, experience, technology, and data into one operating model.

Proven experience

25 years of experience, applied to today’s complexity.

Great solutions start with the right people

Our strategists, designers, architects, and developers work as an extension of your team – challenging assumptions, guiding decisions, and delivering results together.

We connect business, experience, technology, and data into one operating model, all under one roof. That means fewer handovers, faster decisions, and solutions built to perform in the real world.

Always caring, curious and capable. That’s the IMPACT way.

Explore the values that guides us

Talent on. Brakes off.

We celebrate ownership and initiative and aim to run most of our projects like entrepreneurs. That way, we ensure team spirit, new ideas and constant progress.

Want to join us in leading the next era of commerce?

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