Shaping the Future of Digital Commerce, One Experience at a Time

By blending strategy, data, design, and the latest technology, we craft seamless commerce experiences that captivate and engage – every customer, every channel, every moment.

WHAT WE DO

Strategy & growth

• Strategy & roadmap consulting
• Loyalty & growth strategy
• Omnichannel & KPI benchmarking
• Change management & operational excellence
• AI strategy in commerce
• Sustainable commerce strategy

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Experience & design

• Strategy & insights
• Design & UX
• CX assessment & optimisation
• Omnichannel experience
• User testing & feedback

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Platforms & Engineering

• Commerce & content platforms
• Cloud & system integration
• Service, mobile POS & OMS
• Mobile app solutions
• Performance & site optimisation
• AI & data engineering
• Assessment & advisory

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Arcitechture & processes

• IT & architecture
• Process design & optimisation
• IT roadmapping & strategy
• AI & automation
• IT organisation & capabilities
• DevOps & continuous delivery

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Data-driven Markting

• Advisory & strategy
• CDP, data & AI
• Marketing automation & campaign management
• Customer engagement & loyalty
• Content & experience management
• Marketing optimisation & performance

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Sustainability services

• Sustainable commerce strategy & CX
• Re-commerce
• Accessibility
• Transparency & traceability
• Inventory management & logistics
• Reducing digital footprints

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Tailored solutions for every industry

We understand that every industry comes with its own unique set of challenges and opportunities. With deep experience supporting both B2B and B2C sectors, we know what it takes to drive real impact. No matter your business model or market, we tailor our approach to align with your industry needs and customer expectations.

See how we can make a difference in your industry:

Manufacturing
Distribution
Consumer brand

We work with market-leading tech partners

News & insights

News
The Omnichannel Index 2024 is live
Get your copy of the Omnichannel Index 2024 – Europe’s biggest and most comprehensive omnichannel analysis, brought to you by IMPACT Commerce and Google.
News
Dagrofa Foodservice partners with IMPACT Commerce
Dagrofa Foodservice, a market leader in the Danish B2B food service sector, and IMPACT Commerce, have joined forces to drive an industry-leading digital transformation in the food service sector.
Articles and guides
Choosing the right resale model for your brand
We’ve put together a comprehensive whitepaper to help guide you in choosing the right resale model for your brand – from selecting the ideal operational model and deciding which products to offer, to choosing the most effective technology and determining fair prices for both sellers and buyers. We’ve got you covered.
Articles and guides
5 key learnings from leading omnichannel brands and retailers
We've asked eight people from leading brands in various sectors to share their insights on how to succeed in omnichannel commerce in 2024 and beyond.
Articles and guides
Five strategies for B2B companies to get more value from their customer data
Explore five strategic approaches for B2B businesses to harness their customer data effectively, boosting profit margins and enhancing customer experiences.
News
JYSK partners with IMPACT Commerce for a complete omnichannel experience
We're partnering with JYSK to revamp its digital presence and create a seamless omnichannel experience by breathing new life into its online platform with a brand-new design.