Insights

Type
News
Mikael Ekman strengthens omnichannel consultancy as Managing Director
With two decades of strategic experience in the commerce space, Mikael Ekman strengthens the Omnichannel leadership team as IMPACT Commerce continues its journey as the preferred omnichannel partner in the Nordics.
News
IMPACT returns to growth and strong profits after challenging year
Last year was decisive for us. We experienced challenges in a volatile market and the year ended with a loss. We evaluated the situation and kept true to our strategy and customer centric approach, and decided to fast-track strategic initiatives. The focus has had immediate impact and contributed to a record first half of 2025. 
Whitepaper
Get more in-store traffic from your Google Ads: Lessons from 72 retailers
Today, foot traffic starts online. Shoppers search, compare, and check availability before deciding where to go. If you’re not showing up in those moments, you’re missing out. Google Ads can be the bridge between online searches and in-store visits – if you use them right. 
Articles and guides
Pricing is underprioritised in B2B
Pricing should be a strategic discipline. Still, many B2B companies haven’t assigned a single person fully dedicated to it. Many still struggle with oversimplified customer segmentation, lack of cost transparency, and individual and unstructured pricing.
News
Jakob Holm – new COO
With large scale digital investments come risks and opportunities that need to be balanced. With Jakob on board, a seasoned leader and expert in large digital transformations, we’re better equipped to meet these challenges head-on.
News
Musti chooses IMPACT Commerce to power its growth journey
We’re excited to share that we’re partnering with Musti Group, the leading Nordic pet care specialist with over 400 stores, to help it take the next big step in its growth journey. Operating across Finland, Sweden, Norway, Estonia, Latvia and Lithuania, Musti is already a dominant player in the pet care market, and is now setting its sights on becoming a true frontrunner in Europe.
News
New SteelSeries platform successfully launched
The new SteelSeries.com platform is live – and it’s off to a strong, stable start. 
On-demand webinars
Navigating Digital Product Passport: From strategy to execution
The Digital Product Passport (DPP) is more than just a compliance requirement – it’s a game-changing initiative that will reshape how products are made, sold, and disposed of by creating a digital record of every product’s lifecycle. But while the benefits are clear, many businesses are still unsure where to begin.
News
IMPACT Commerce wins commercetools Partner of the Year – EMEA
We’re excited to share that IMPACT Commerce has been named Partner of the Year – EMEA at this year’s commercetools Elevate conference in Miami. 
News
IMPACT Commerce becomes official Shopify Plus Partner
We’re excited to share that IMPACT Commerce has become Shopify Plus Partner!
News
Søstrene Grene x IMPACT win bronze for ‘Best Use of Data’
Super excited to share that the contextual AI solution we’ve built together with Søstrene Grene just won bronze in the ‘Best Use of Data’ category at this year’s Danish Digital Award!
News
IMPACT to modernise PIM behind Denmark’s deposit system
Dansk Retursystem has announced the collaboration with digital consultancy IMPACT Commerce, who won the EU tender to implement a new Product Information Management (PIM) system delivered by Struct PIM.
News
Helsam migrates to Shopify to cut costs, streamline operations, and grow
Helsam is taking a big step in its growth strategy by moving its e-commerce operations to Shopify.
News
The Omnichannel Index Portugal 2025 is live!
The Omnichannel Index has arrived in Portugal!
Interview
How Hifi Klubben built a winning omnichannel strategy: Insights from the CDO
Danish customers have spoken! Among 170 retailers, Hifi Klubben has been recognised as Denmark’s best Omnichannel Experience, winning the top award at Retail Refresh by Retail Institute Scandinavia – based on feedback from 3,000 customers. 
Articles and guides
The silent profit killer in B2B wholesale (and the role of dynamic pricing)
The sales manager, Lars, welcomes one of his favorite customers.
News
Kevin Murphy partners with IMPACT Commerce for strategic B2C growth
We’re excited to share that KEVIN.MURPHY, market leader and pioneer in professional hair care products, has selected IMPACT Commerce as its strategic partner to create a scalable, resilient and future-proof platform that supports the brand’s ambitious B2C strategy.
Whitepaper
The mechanics behind loyalty: Insights from 199 Nordic brands
Loyalty is no longer just about rewarding repeat purchases – it’s about building long-term relationships. But with nearly every brand offering some form of loyalty concept, how do you stand out?