Insights

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Boost sales and service through composable post-purchase experiences

Learn how to elevate your sales and services through composable post-purchase experiences.

Leveling up our Swedish presence with four new top talent hires

We’re strengthening our workforce in Scandinavia by welcoming four new team members to IMPACT in Stockholm.

IMPACT Extend has been certified Google Premier Partner for 2023

We are thrilled to announce that IMPACT Extend has been recognised as a Google Premier Partner again this year!

IMPACT has been recognised as a Raptor Gold Partner

Being a Raptor Gold Partner is a mark of excellence that signifies our commitment to delivering exceptional service and providing innovative technology solutions for our clients using Raptor’s products and services.

IMPACT named top digital agency by Danish MyImage Bureau

The Danish advertisers have spoken – IMPACT is officially the CMO’s favorite digital agency!

Here are the 4 biggest unified commerce mistakes B2B companies make

The demands of today’s business to business (B2B) buyers and their expectations of suppliers are changing – and growing. B2B companies are now expected to deliver a commerce experience that rivals B2C – more convenience, more personalisation and actively supporting the customer throughout the journey, whichever channel they meet and interact with a business on.

IMPACT and Montana bring home Best Buying Experience at Optimizer Awards

We’re excited and proud to share that our digital transformation collaboration with Montana Furniture, the Danish high-end furniture company, has won “Best Buying Experience” at this year’s Optimizer Awards.

Torben Vejen from IMPACT Commerce and Jesper Larsen from Voydao - New partnership

Creating more IMPACT-ful customer experiences with our new partner Voyado

Say hello to our new partner, Voyado!

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IMPACT and AO in mobile app double win at European eCommerce Awards

It’s turning out to be a golden year for our client – and friends – Brdr. A&O Johansen A/S.

Creating unified commerce experiences with Salesforce

Join us to discover why unified commerce matters and how our mobiles are the key to creating friction-free shopping experiences.

A new design system accelerates thansen’s digital experience

Business is at full speed with thansen, Denmark’s largest dealer of car equipment, spare parts and much more. But after many years of growth, the digital customer experience had become fragmented. Now, a new design system once again ensures a consistent user experience and a more scalable business setup for thansen.

PREMIUM JEWELLERY BRAND UNODE50 GETS SET FOR GLOBAL EXPANSION

After years of solid growth, Spanish jewelry-house UNOde50 needed a strategic path forward. Through a collaborative process that included an innate customer focus and a unified, global team, we’ve helped shape and define their ambitious roadmap for the years to come.

IMPACT announces 10 new partners and strengthens its entrepreneurial mindset

By appointing 10 new partners, IMPACT takes an important step to solidify its employee-engaged ownership model. The new partners represent a cross-section of IMPACT’s business areas. With these latest appointments, the partnership group more fully reflects the growing breadth of IMPACT’s organisation, offerings and geographical presence.

THIS IS HOW RETAILERS SHOULD PREPARE TO WIN THE METAVERSE

The metaverse is hard to define and trickier to capture. But metaverse retail could be the next big thing if retailers use it right. This article explores the what’s, the why’s and the how’s of the metaverse and why it’s a must for retailers who want to excel in digital commerce and deliver excellent customer services.

IMPACT’s clients win big at E-handelsprisen 2022

Every year, the Danish Chamber of Commerce (Dansk Erhverv) celebrates the best of the best within digital commerce at the annual event, E-handelsprisen. This year, we’re extremely happy and humbled to see so many of our valued B2B and B2C clients receive great appraisals for their omnichannel strategy, customer experience and sales and marketing.

KENN JACOBSEN: NEWLY SELECTED UMBRACO BACKOFFICE TEAM MEMBER

We are proud to announce that Kenn Jacobsen, System Architect & Umbraco Lead at IMPACT, has been selected once again to join the newly established Umbraco Backoffice Team. The backoffice team will function as a sounding board while the new Umbraco CMS backoffice is implemented.

IMPACT grew 73% in 2021 – now Europe awaits

At IMPACT, we had a pretty remarkable year in 2021. Thanks to 48% organic growth and our merger with Swedish commerce consultancy Improove, group revenue increased by 73% from 158 to 274 million Danish Kroner (DKK). At the same time, the result tripled to 14 million DKK. Ahead of us is a year that focuses on consolidation and controlled growth – as well as an ambition to expand further into Europe.

Demystifying MACH – understand the acronym that will flex up your IT architecture

If you’re working in commerce, you’ll know that the speed of change is accelerating. That means businesses need to build and scale faster than ever before – which requires flexibility and agility, and lots of it.