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We help manufacturers increase their competitiveness and create business impact through digitisation.

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RIGHT NOW, CUSTOMER EXPECTATIONS ARE CHANGING, CREATING VAST OPPORTUNITIES FOR DIFFERENTIATION

The landscape of manufacturers is undergoing a significant shift, with buyer expectations heightening for supplier capabilities. Today’s manufacturing companies must provide experiences that compete with consumer markets across all interaction points.

GN hearing manufacturing
Montana manufacturing process
Chr Hansen laboratory

SUCCES STORIES

Dive into a selection of manufacturers we have partnered with on their digital journey.
PLUS PACK
MONTANA FURNITURE
Chr. Hansen
MANUFACTURING

Business transformation with digitalisation as enabler

B2B Commerce

By leveraging the true power of commerce, manufacturers can create new sales channels, reach broader audiences, and offer seamless omni-experiences across all customer touchpoints.

Whether it is self-service portals, configure-price-quote platforms, order management systems, e-commerce, or other frameworks for growth, adding value through commerce experiences is the essence of what we do. 

Customer Experience

From product to brand to self-service, memorable customer experiences are about how prospects and customers view every touchpoint with your company. Never has customer experience been more crucial to differentiate businesses from the ever-growing competition than right now.

Well-executed UX is not confined to B2C businesses. It is a massive window of opportunity for many manufacturers to differentiate, build customer loyalty, and enhance brand reputation. 

The Data Goldmine

Today, the ones pulling away from the pack are the ones advancing in data utilization. Still, many manufacturers are sitting on bundles of data but are not leveraging the potential of it optimally.

Imagine attaining a larger share of wallet from customers, being able to predict churn, or run AI-driven automations that will cut costs and accelerate efficiency significantly throughout your business. It can be done so by making the right plan and setting up a solid architectural framework around how to work with data. 

Organisation Enablement

The goal of organizational enablement is to create an environment where digital transformation can occur efficiently and sustainably.

When working with digital projects, the cornerstone of success often lies in the adeptness of organisational enablement, which helps empower companies to effectively implement and utilise new digital tools, platforms, and working methods.

Through change management, agile delivery of projects, product management, and gap assessments, we help enable organizations on their digital transformation journey. 

Our previous collaborations have been highly successful and have also provided IMPACT Commerce with a deep understanding of GN Hearing’s organisational dynamics and operations. This expertise and familiarity have proven invaluable in shaping the trajectory of our partnership.


KENNETH ULLMANN
Vice President, Digital Business at GN Group

SELECTED MANUFACTURERS WE HAVE PARTNERED WITH

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Contact Casper Dumont if you’d like to know more about digital transformation for manufacturing companies.