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IMPACT grew 73% in 2021 – now Europe awaits

At IMPACT, we had a pretty remarkable year in 2021. Thanks to 48% organic growth and our merger with Swedish commerce consultancy Improove, group revenue increased by 73% from 158 to 274 million Danish Kroner (DKK). At the same time, the result tripled to 14 million DKK. Ahead of us is a year that focuses on consolidation and controlled growth – as well as an ambition to expand further into Europe.

Demystifying MACH – understand the acronym that will flex up your IT architecture

If you’re working in commerce, you’ll know that the speed of change is accelerating. That means businesses need to build and scale faster than ever before – which requires flexibility and agility, and lots of it.

Scaling your business with composable commerce

We’re hosting a webinar about composable commerce and TRENDHIM’s transition to a MACH-based technology stack.  

Building engaging B2C and B2B commerce experiences with Adobe Commerce

Join us on May 24 when we break down the key features of Adobe Commerce Cloud and share parts of our work for Marimekko – a Finnish design house whose commerce solution is based on Adobe’s technology.

Premium confectionery brand selects IMPACT to support with global expansion

Gourmet liquorice brand LAKRIDS BY BÜLOW is expanding all over the world. IMPACT is proud to be chosen to help the ambitious brand achieve omnichannel success enabled by impeccable brand experiences and powered by a highly innovative technology stack.

RETAIL CHEAT SHEET: HOW TO TRANSFORM CUSTOMER EXPERIENCES IN RETAIL

Customer expectations for retailers are at an all-time high – and still climbing. But there’s one underrated area of opportunity that will make you stand out: Great customer experiences.

Lifestyle retailer rolls out global unified commerce with Salesforce360

Fashion brand Zizzi has completed the first phase of its business transformation with a staggering 400% increase in profit in just five years. With a fresh new brand proposition and the most advanced Salesforce commerce solution in Europe, the company provides a truly personalised unified commerce experience. Now, Zizzi is ready to level up, and at IMPACT we’re proud to support them in their ambitious endeavour.

Five tips for creating remarkable customer-led retail experiences

Consumers have crystal clear (and increasingly sky-high) expectations of the service they receive from retailers.

Preparing for the metaverse

The metaverse is here, there and everywhere. Literally.

GUIDE: THE BUSINESS BENEFITS OF GOING AGILE

Agile. It’s unlikely that you’ve made it all the way to 2022 without hearing the term. But that doesn’t mean you understand it. Or know how to implement it at your company. Read on to discover what agile is and how it could be the next big thing for your business.

Whitepaper: DIRECT TO CONSUMER

Here’s an honest take on the emerging D2C trend – including what your customers expect, what your business can gain and success stories from real-world D2C brands.

Trends in B2B commerce: Gaps and growth potential

A recent study by DI (the Danish Industry) reveals significant gaps between the growing demands of B2B purchasers and the sales services many B2B companies provide.

STOP THINKING IN CHANNELS. START DESIGNING FOR PEOPLE.

Clever commerce. Omnichannel. Unified commerce. Commerce everywhere. Bold movements often come with bold and blaring titles. No matter the label, our recent work with Salesforce Customer 360 has brought us closer to designing smarter and seamless commerce experiences than ever before.

IMPACT and EPOS take home Optimizely Award

We’re delighted to announce that our collaboration with the premium audio brand EPOS has been recognised at this year’s Optimizely Awards.

3 MOBILE COMMERCE TRENDS TO TAP RIGHT INTO

We are in the midst of a mobile revolution. Digital shopping is skyrocketing, and our smartphones are the primary reason why.

TRENDHIM ACHIEVES GLOBAL GROWTH WITH COMMERCETOOLS

Scalability is key for the digital pureplayer Trendhim. That’s why they have created a composable architecture, and that’s why they’ve entered a partnership with IMPACT to help speed up development even further.

The store is your differentiator

How do you keep your physical stores relevant to your customers in a world that’s increasingly turning digital? In this webinar, we’ll share insights into how to leverage your offline channels and create powerful shopping experiences by unifying your physical and digital channels.

Partnership with Sitoo enables in-store innovation 

IMPACT is partnering up with industry-leading retail technology provider, Sitoo. Together, we share a vision of reimagining the in-store experience, by enabling retailers to deliver a best-in-class CX.