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Beyond points: the 7 types of loyalty and how to design for them

Most loyalty programmes start with the same belief. Reward customers enough and they will return.

IMPACT named Contentful EMEA Partner of the Year

We’re proud to announce that IMPACT Commerce has been named Contentful’s EMEA Partner of the Year.

Omnichannel Leadership Forums – Portugal 2026

seja dos primeiros a explorar as conclusões do estudo

The Omnichannel Index 2026 Release Events

Be among the first to explore the findings

Omnichannel Index 2026: Executive dinner – Oslo

Join senior peers for an intimate Executive Dinner, featuring the key themes from The Omnichannel Index 2026: Europe’s most comprehensive omnichannel benchmark, made in collaboration with Google.

Omnichannel Index 2026: Executive dinner – Copenhagen

This is your personal invitation to an intimate Executive Dinner at Restaurant Anton in Copenhagen. The evening brings together senior leaders across commerce, digital and technology for peer exchange and a look at the key themes from The Omnichannel Index 2026.

Omnichannel Index 2026: Executive dinner – Stockholm

This is your personal invitation to an intimate Executive Dinner at Kung Karl in Stockholm. The evening brings together senior leaders across commerce, digital and technology for peer exchange and a look at the key themes from The Omnichannel Index 2026.

Omnichannel Index 2026: Executive dinner – Aarhus

This is your personal invitation to an intimate Executive Dinner at Substans in Aarhus. The evening brings together senior leaders across commerce, digital and technology for peer exchange and a look at the key themes from The Omnichannel Index 2026.

Three go-lives in just one week with Farmácias Portuguesas

Farmácias Portuguesas, a B2C brand within the ANF (Associação Nacional das Farmácias) ecosystem, representing more than 94% of all pharmacies in Portugal, has gone live with three key digital initiatives developed with IMPACT.

IMPACT & Go Autonomous enter strategic partnership

Accelerating revenue flow and decoupling growth from cost-to-serve are the new business imperatives for manufacturers and B2B distributors today.

Sweden: Executive Lunch Network

You are hereby invited to join our Executive Lunch Network of industry leaders and decision makers shaping the future of commerce.

Download the slides from “How to Boost Your Global B2B Sales & Lead Gen”

The event has come and gone, but the insights are still yours to take with you. If you did not catch everything on the day or you just want something to bring back to your team, you can now request the full slide deck.

Omnichannel Express 2026: Board the journey to D-Congress

Exclusive, inspiring and designed for leaders who want to stay ahead.

Sweden: Executive Lunch Network 2026

You are hereby invited to join our Executive Lunch Network of industry leaders and decision makers shaping the future of commerce.

Bridging design and engineering: The role of UI Engineers

The demand for personal and unique customer experiences is high. But it put a lot of pressure on both developers and designers that often don’t speak the same language.

Shaping first-class customer experience with Jernia

Jernia is partnering with IMPACT Commerce to enhance PIM, SEO and Accessibility. The Norwegian retailer – specialising in hardware, tools, kitchenware, and home goods – operates more than 130 stores alongside a growing online presence.

How CRO creates real business impact in B2B (case: ATEA)

Sign up and get our webinar with insights from ATEA on how to build a structured CRO programme.

E-handelskonferencen 2025: Executive dinner at Chambre

Once again, we’re inviting a select group of senior leaders to an exclusive Executive Dinner to mark the start of E-handelskonferencen 2025 – this time in the elegant surroundings of Chambre, Copenhagen.