Sustainable Commerce
From ambition to action
Explore our tailored sustainability services that help turn your sustainability goals into actionable strategies, enhancing customer experience and driving profitability while balancing people, planet and profit.
Sustainability has become a critical aspect of business. That’s why it’s essential for us to help you elevate your company’s sustainability goals, transforming them into tangible solutions that elevate both customer experience and business value.
Together with our clients, we aim to influence the industry on a large scale, to truly embrace the sustainability mindset and transition from mere ambition to concrete action.
As part of our IMPACT Change programme, we’re dedicating 5% of our profit to co-invest in innovative sustainability projects that can reshape the commerce industry.
That means we’re on the lookout for innovative projects that sets new standards for what’s possible in commerce – and we’re ready to back your ambitious ideas with up to 20% co-investment, helping you create real impact for people, planet and profit. Do you have a project in mind?
6 PATHS TO MORE SUSTAINABLE COMMERCE
Developing the right sustainable commerce strategy, along with a robust digital setup, unlocks numerous opportunities for meaningful growth. These include increased profitability, streamlined optimisation, cost savings, reduced risks, and the creation of innovative business models and revenue streams, to name just a few benefits.
Our suite of six sustainability services serves as the toolkit for unlocking your business’s potential, enabling you to balance people, planet and profit all at once.
Get an overview of your opportunity space, upcoming regulations & trends within sustainable commerce, and bridge your sustainability ambitions with your digital strategy to level up your customer experience and business value.
Our services include:
• Sustainable Commerce Assessment
• Opportunity mapping
• Sustainable commerce business case
• Bridging ambitions & digital strategy
• Enable & nudge better buying
• Best practice Sustainable UX Catalogue & Insights
As consumer attitudes towards circular business models and products rise and the circular economy expands, re-commerce becomes a crucial component to integrate into your business strategy. These business models aren’t entirely new, but with the right setup, you can unlock new business opportunities such as enhanced brand reputation and loyalty, new revenue streams, and valuable data insights.
Our services include:
• The circular business case
• Re-sell
• Rent
• Repair, renew & recycle
• Customer journey integration
• Business operating model
The demand for accessible solutions is growing and regulations are forthcoming. We assess, enhance and design solutions that are inclusive of all people – and that comes with several advantages. Read our recent article on website accessibility, where we explain why every business should strive for an accessible website – not just to comply with the law – but also to enhance their customer experience, gain a reputation as an inclusive brand and expand their brand’s market reach.
Our services include:
• Accessibility review & integration
• Embrace all types of users
• Preferred search & performance
• Ensure compliance with the accessibility standards & regulations (WCAG standards)
Customers want transparency and care about sustainability, and they prove it with their spending when sustainable choices are made easy. With great user experience (UX), you can guide and educate your customers – but you need a robust data core as your foundation to remain compliant and relevant.
Our services include:
• Digital Product Passports
• Data compliance
• Empower ESG reporting
• E-procurement
• Customer transparency & education
Reduce costs and improve resource utilisation, enhance your brand’s reputation and loyalty, and minimise waste while lowering your company’s carbon emissions. Address consumer needs, comply with regulations, and strengthen stakeholder relationships.
Our services include:
• Forecasting & replenishment
• Better inventory & order management system
• Minimise order errors
• Reduce returns & split orders
• Optimise route planning
Your digital presence has a physical footprint. Reducing it is not only beneficial for the planet but also for your business. Lower energy consumption goes hand in hand with cost reductions, improved performance, enhanced usability and increased customer satisfaction. We will assist you in taking action and identifying all opportunities to minimise your digital footprint – all while securing business benefits.
Our services include:
• Digital footprint assessment
• Reduce page load weight
• Optimise data flows
• Reduced advertised emissions
• Cloud optimisation
• Better hosting
• Digital emissions reporting
Want to turn your sustainability ambitions into tangible solutions?
Get in touch with Louise. She’ll help you get started.
