ELEMIS enter strategic collab to achieve global premium omnichannel experience
IMPACT Commerce is set to deliver seamless customer experiences across global channels for Britain’s biggest skin care brand, ELEMIS.
Together IMPACT Commerce and ELEMIS will drive a programme to deliver a premium omnichannel experience.
This includes commerce, integration with retail partners and department stores and development of a client community, enabling the digital business and driving customers to stores and spas.
“A partnership with IMPACT is a strong foundation for our visions. We want to be innovative together and my ambitions go beyond delivering customer experience,” says Cedric Robert, CIO at ELEMIS.
The strategic partnership with ELEMIS encapsules our skills and visions where we work together as a team with clear goals. With our expertise, true 'one team' setup and focus on first-class omnichannel experience, our collaboration will deliver growth across global channels.
Handpicked from 6 potential partners
Both ELEMIS and IMPACT Commerce strive for the highest quality, strong results and long-term success. That’s why IMPACT Commerce was cherrypicked by ELEMIS between six potential international partners.
“IMPACT managed to translate the project into a commerce vision. We asked six consultancies for scope A to B, but IMPACT was the only one going above and beyond showing the way for our business,” says Cedric Robert, CIO at ELEMIS.
IMPACT Commerce’s expertise and knowledge in technology to innovate commerce and customer experience is what set us apart from the other agencies. With equal entrepreneurial mindset the companies have flexibility and full support to the succeed with the digital business transformation.
Driving omnichannel with department store integration
IMPACT Commerce will design end-2-end architecture and implement new technologies and activate customer data in order to create sublime clientelling and a strong personalisation for ELEMIS customers in stores, spas and online.
“The strategic partnership with ELEMIS encapsules our skills and visions where we work together as a team with clear goals. With our expertise, true ‘one team’ setup and focus on first-class omnichannel experience, our collaboration will deliver growth across global channels,” says Kasper Holst, CEO at IMPACT Commerce.
Architecture POWERED BY
- Globally renowned British Skincare Brand, with over 35 years of research & development
- Sold in over 110 countries
- Presence in 201 Cruise ship spas in partnership with One Spa World
- B Corp Certified since 2023
- Global HQ in London
- Owned by Groupe L’OCCITANE
- Official Skin Care Partner of Aston Martin & Aston Martin Aramco Formula One™ Team
- Market leading authority in cleansing with ELEMIS Pro-Collagen the UK’s #1 Facial Cleanser*
Want to strengthen your digital foundation?
Let’s make your next move count. Reach out to Kasper to find out exactly where your omnichannel setup can go next.
