AI IN COMMERCE

Our suite of AI commerce services is designed to leverage the power of AI in the most impactful ways, ensuring that your business not only keeps pace with technological advancements but also thrives in an increasingly competitive market.

$4,4

Trillion $ Growth potential

15-40%

Efficiency increase

+♥

Improvement in user experience/NPS

This generation’s most VALUABLE TECHNOLOGY

Our suite of AI commerce services is designed to leverage the power of artificial intelligence in the most impactful ways, ensuring that your business not only keeps pace with technological advancements but also thrives in an increasingly competitive market. 

With AI presenting nearly limitless opportunities and potential, we’ve sharpened our focus to concentrate exclusively on the most impactful and beneficial applications of AI in commerce.  

Agentic commerce

Agentic AI goes beyond insight and automation. It enables AI systems to act – discovering products, making decisions, and executing transactions on behalf of customers.

We help brands and retailers prepare for this shift by making their commerce capabilities visible, trusted, and executable by AI agents. From readiness and strategy to agent-led checkout, we focus on the practical applications of agentic AI that drive real commercial impact.

GENERATIVE CONTENT AI

Experience the future of content creation with Generative Content AI. Effortlessly produce a variety of content – from precise and appealing product descriptions to AI-generated images and videos for advertising. We streamline the content creation process by automating translations and managing content integration across your Content Management System (CMS) and Product Information Management System (PIM).

CONVERSATIONAL AI

Boost efficiency, cut service costs and enhance customer interactions with AI-driven chatbots and voice assistants that can handle customer inquiries with precision and human-like engagement around the clock. We innovate beyond traditional platforms, creating more interactive and user-friendly digital experiences that not only reduce costs but also significantly increase engagement.

AI FOR PERSONALISATION

Use AI to craft personalised user experiences and marketing strategies that drive engagement and sales. We implement sophisticated AI algorithms that deliver tailored product recommendations and site personalisation. These tools are integrated into your marketing automation, ensuring that your advertising targets the right audience with highly relevant content, optimising your marketing spend and maximising conversion rates.

ADVANCED ANALYTICS AND PREDICTIVE AI

Enhance your strategic decision-making with Advanced Analytics and Predictive AI. We develop models designed to increase customer lifetime value by optimising your pricing and promotional strategies and conducting in-depth analyses of churn and share of wallet. These insights empower you to predict market trends, customise your offerings and significantly improve customer retention.  

IMPACT Commerce helped us propel forward in our ambitious AI-journey, bringing in both expertise and the right levels of curiosity. We are using AI in much of what we do already and are experiencing a smarter, more efficient but not the last more innovative way of working with AI in commerce.

Adrian Kaule Head of Sales, Marketing, Product & UX at Nemlig.com

OUR CUSTOMERS PIONEERING AI IN COMMERCE

Nemlig.com
Matas
Foodservice
Kaufmann

Using the most advanced AI technologies

Unlock your full business potential with AI

Together with our customers, we identify and implement high-impact AI opportunities across commerce – from strategy to execution. Let us help identify where AI can create real business value for your business.

Our proven workshop series helps you:

– Define a clear AI roadmap aligned with your business goals

– Get hands-on AI use case inspiration tailored to commerce

– Turn ideas into reality through AI solution design

– Explore and prepare for agentic commerce and AI-driven automation

Book our tried and tested workshop series to get started.

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