Agentic Commerce AI for Moscord
IMPACT Commerce will develop AI Agents and consult for the high growth global maritime procurement platform and marketplace, Moscord.
The global B2B marketplace platform for the shipping business, Moscord, has chosen IMPACT Commerce to deliver consultancy on AI – specifically focused on Agentic AI. The goal is to increase the overall operational and optimise Time to Revenue.
IMPACT Commerce will advise on strategy, build tailored AI-systems and train Moscord’s team to integrate and manage these technologies effectively.
Agentic AI is the hot topic in digital commerce at the moment, and Moscord has an ambition to automate and fast-track the ordering process, moving towards a near-instant, fully automated commerce experience.
“Moscord chose to collaborate with IMPACT because they can elevate our business with their AI expertise. IMPACT understands complex B2B commerce and how to become frontrunners in procurement. Their consultancy goes far beyond AI, because they have experts in all parts of commerce. They can help us scale with success,” says Freddy Ingemann, Founder and CEO in Moscord.
Agentic AI describes complex AI systems that are designed to make decisions and act autonomously, with the ability to reach predefined goals with limited supervision.
We are excited to work with a global B2B commerce business that is innovating the maritime procurement space. Agentic AI will strengthen Moscord even more, minimising mistakes and increasing customer satisfaction.
Business impact
The ship supply industry has historically featured numerous middlemen and complex intermediary stages. This has resulted in a convoluted and inefficient procurement process that wastes time, money and resources.
The AI agents will streamline Moscord’s processes further to be able to scale extensionally and grow company revenue. At the same time, the goal is to improve data quality to strengthen the business model and leverage the expertise, benefitting both buyers and sellers.
“We are excited to work with a global B2B commerce business that are working to innovate the maritime procurement. Agentic AI will strengthen Moscord even more, minimising mistakes and higher satisfactory for the costumers,” says Ask Ullerup, CTO in IMPACT.
Beyond deploying AI agents, IMPACT Commerce is also helping Moscord use AI to enrich product descriptions and images, perform intelligent data analysis and explore other innovative applications alongside the main AI agents.
IMPACT understands complex B2B commerce and how to become frontrunners in procurement.
Demanding flow
The maritime procurement process is often far more demanding than typical online shopping. Moscord’s B2B order engine manages complex catalogues, variable pricing, and payment systems with loads of different paperwork.
Despite the complexity, the aim is to involve humans only when something goes wrong or when customers request highly specialised products.
In the future, when the Agentic AI is fully implemented, an ideal scenario would be:
- A customer submits a request for 200 different products on the Moscord platform.
- Moscord’s AI scans the marketplace automatically and chooses the right products for the customer.
- Then the AI agent will check list from supplier businesses in order to find out which supplier can deliver on any specific items from the request, that are not yet in the catalogue.
- Orders are automatically placed with one or multiple suppliers, and enquiries made for any missing products.
- The AI agent will place an order from the one or multiple suppliers and enquire about any missing products needed to fulfil the customer’s request.
- When the order is placed, the products can be delivered to the ship or a maritime logistics hub.
Can Agentic AI transform your business?
CTO Ask Ullerup is ready to assist you.
