Fulfillmenttools: Unlocking Omnichannel Potential
fulfillmenttools is a distributed order management system developed for enterprise retailers and brands to master omnichannel operations across all brands, stores and countries.
Why fulfillmenttools
With fulfillmenttools omnichannel retailers & brands will be able to harmonize inventory and order data across all channels and thrive through real-time product availability and an unrivalled order routing engine.
With a state of the art architecture built after composable principles, fulfillmenttools enables retailers and brands to scale and innovate faster to serve their customers needs.
With a unique heritage as a company founded out of the REWE Group, a 90 billion euro german grocery retailer, fulfillmenttools understands the complex challenges facing order and fulfillment processes.
core functions
With the Distributed Order Management System (DOMS), you can connect your online and offline sales channels and ensure a seamless customer journey. By integrating all locations such as stores, central warehouses, dropshippers, or dark stores, the DOMS creates an extensive fulfillment network with access to all inventory data. It offers various delivery options and services in the online shop and intelligently directs orders to the optimal fulfillment option, taking your individual routing rules into account and thereby enabling your individually best routing decision. Despite automation, the system provides flexibility, and you can intervene manually at any time.
Inventory management is crucial for you as a retailer to ensure you can meet demand at any time. With the inventory management system from fulfillmenttools, you gain full transparency over your inventory at various locations and can manage your stock accordingly. By consolidating all inventory across all channels and systems, you create a single source of truth and improve your planning and forecasting data. This solution also supports your operational warehouse processes, such as goods receipt, relocations, and inventory updates, and offers features such as storage location management and individual criteria for inbound inspection.
fulfillmenttools optimizes your fulfillment processes in stores and warehouses through its order fulfillment and returns management solutions, from picking to handover to shipping service providers or customers via Click & Collect. A digital app simplifies workflows, minimizes errors, and saves time and costs. The intuitive user interface of the app makes it easier for your employees to pick and pack goods and reduces the training effort.
This out-of-the-box solution enables you to seamlessly integrate various shipping service providers into your fulfillment process. It offers you a wide range of options to deliver orders directly to your customers – from labeling to correct label classification according to the weight and value of the shipment.
With the comprehensive analytics and reporting tools from fulfillmenttools, you can keep an eye on the performance of your order and fulfillment management. These data provide valuable insights and help you make future decisions to further optimize your operations.
5 benefits of fulfillmenttools
Efficient order routing is crucial for optimal order fulfillment, determining the best path for delivery based on various factors. Due to fulfillmenttools’ unique routing, customers can be sure to get the best routing decision based on their individual criteria and data. Therefore, we are convinced that fulfillmenttools offers our customers the strongest DOMS in the market, smart data-driven and user-friendly.
Having started in the food sector, the team at fulfillmenttools has gathered experience across the complexities of all industries. Therefore they understand the complex challenges and needs of our customers. fulfillmenttools has tested every possible way so our customers don’t have to.
fulfillmenttools offers innovative, best-of-breed technology that helps retailers stand out with a distinctive shopping experience. Their modular, progressive system integrates seamlessly with other technologies, providing the best total cost of ownership and individual end-to-end order lifecycle management solution.
By optimizing your resource utilisation and workflows, you can reduce costs such as shipping expenses, minimize the risk of errors within the process and therefore maximize your operational efficiency and your profitability.
fulfillmenttools allows you to increase customer satisfaction and loyalty by providing a better shopping experience – more delivery options, faster shipping or pickup, higher transparency before checkout and easy returns are just a part of the mix.
IMPACT is a partner who is continuously evolving to serve their clients to the highest quality as possible. They are constantly challenging the status quo and innovate across the board: the best example is their groundbreaking Omnichannel Index. Most importantly is that IMPACT work in a passionate and energetic way to drive results whilst also being empathic and down to earth. A combination that is rare and highly appreciated.
Ready to elevate your omnichannel operations with Fulfillmenttools?
Get in touch with Anders and explore how this fulfillment system can transform your business and drive real results.
