Architecture & Processes

We design robust and future-ready IT architectures that ensure your business is equipped to adapt and thrive in a digital-first world.

Talk to an expert

At IMPACT Commerce, we believe that building the right architecture isn’t just about technology – it’s about crafting the foundation for long-term success. 

We take the time to understand your organisational structure, workflows, and strategic goals to design, implement and continously optimise your systems, ensuring seamless integration with existing infrastructures and alignment with future business growth. 

Whether you’re looking to enhance your infrastructure scalability, optimise your processes, or integrate AI for better operational performance, we provide tailored solutions that fit your unique business needs. 

WHEN YOU BUILD TO LAST, YOU CHANGE FOR THE BETTEr

IT & data architecture

We create scalable, secure, and adaptable architectures that evolve with your business, supporting everything from daily operations to long-term innovation. 

Our services include:

• IT architecture design & optimisation
• Composable architecture implementation
• Data architecture strategy
• Infrastructure scalability & security
• Product data management & DPD (Digital Product Data)

Process design & optimisation

We streamline business operations with efficient process redesign, ensuring optimal workflows that cut down costs and boost performance.

Our services include:

• Business process (re)design
• Backoffice process automation
• Workflow optimisation & integration
• Cross-functional process improvements

IT roadmapping & strategy

We provide clear roadmaps to future-proof your IT investments and align your technology stack with your evolving business needs.

Our services include:

• IT roadmapping & long-term planning
• Vendor selection & management
• Technology stack evolution
• Future-proofing IT investments

AI & automation

Unlock the power of AI to enhance operational efficiency and improve decision-making with intelligent systems that drive results.

Our services include:

• AI integration in IT architecture
• Automated workflows & processes
• Machine learning for operations
• Predictive analytics in IT systems

IT organisation & capabilities

We help you build high-performing IT teams with the skills and structures necessary to excel in a digital-first environment.

Our services include:

• IT team structure & capability development 
• Building digital-first IT organisations
• Talent management for technical roles
• Capability enhancement for emerging technologies

DevOps & continuous delivery

Foster a culture of agility and efficiency with continuous integration and delivery frameworks that accelerate your time to market. 

Our services include:

• DevOps implementation & culture
• Continuous integration & deployment (CI/CD)
• Infrastructure as code (IaC) 
• Monitoring & performance management

Explore our work

Plus Pack: Customer-First Digital Roadmap
Plus Pack wanted to increase market shares through better customer experiences. A better understanding of its customers was key to prioritising the right digital initiatives and to maximise return on investment.
Plus Pack
HiFi Klubben har skabt en imponerende omnichannel løsning med episerver cms, inriver PIM og OMS-system
Microservice IT architecture cranks up omnichannel
Quality is a key word for HiFi Klubben. It characterizes their new omnichannel solution, which binds online and physical stores together.
HiFi Klubben

News & insights

Articles and guides
Demystifying MACH – understand the acronym that will flex up your IT architecture
If you’re working in commerce, you’ll know that the speed of change is accelerating. That means businesses need to build and scale faster than ever before – which requires flexibility and agility, and lots of it.   
single view of customer
Articles and guidesArticles
Key tech stack elements to create single view
Your technical setup should be built based on your business processes and your company’s and customers’ needs.
single view of data
Articles and guidesArticles
How to succeed with single view of data
It is all about creating a single view of customer behaviour and the information you collect across touchpoints and business areas, and how you utilise this data.

CHOOSING THE RIGHT PLATFORMS & TECH PARTNERS

We’re dedicated to staying ahead of the latest innovations, ensuring we guide you to the best vendors that align with your unique business needs.

We collaborate with a selection of industry-leading technology partners to provide you with the tools and platforms that empower your architecture and processes to drive tangible results.

Ready to optimize your operations with streamlined architecture and processes?

Get in touch with Peter. He’ll help you get started.

Contact information
Peter Sølling

You might also like...

Protected: Webinar: AI for Hyperpersonalisation in Digital Commerce
Join us for our upcoming webinar on the potential of hyperpersonalisation in Digital Commerce!
News
Adobe Campaign Classic is retiring – now is the time to upgrade
If your business relies on Adobe Campaign Classic, it’s time to start planning your next move. By 2027, Adobe will phase out its Classic version, meaning no new updates, no support, and eventually, no security patches. 
Event
Empowering Female Leaders in Tech: Spring Networking Events 2025
We are thrilled to invite you to two exclusive network events for female leaders in the tech industry. These events are designed to create a space for inspiration, collaboration and empowerment of our community of female technologists. 
Event
Navigating Digital Product Passport: From Strategy to Execution
Following our highly popular webinar, we’re now hosting an in-person deep dive to provide you with the insights, tools, and strategies needed to move from awareness to action.
Past events
IMPACT at Agentforce World Tour 2025
Join us at Agentforce World Tour 2025 in Øksnehallen, Copenhagen.
News
The Omnichannel Index Portugal 2025 is live!
The Omnichannel Index has arrived in Portugal!
Sweden: Executive Lunch Network 2025
You are hereby invited to join a network of like-minded industry leaders who are equally curious about the full potential of the B2B and B2C sectors.
Interview
How Hifi Klubben built a winning omnichannel strategy: Insights from the CDO
Danish customers have spoken! Among 170 retailers, Hifi Klubben has been recognised as Denmark’s best Omnichannel Experience, winning the top award at Retail Refresh by Retail Institute Scandinavia – based on feedback from 3,000 customers. 
News
Protected: Nemlig.com tackles staffing challenges with AI forecasting
Managing staff in online grocery retail is no small task – daily order volumes can swing significantly. Understaffing risks delays, while overstaffing drives up costs. To solve this, we’re helping Nemlig.com, Denmark’s leading online retailer, implement an AI-powered tool to increase forecasting accuracy.
Articles and guides
The silent profit killer in B2B wholesale (and the role of dynamic pricing)
The sales manager, Lars, welcomes one of his favorite customers.
News
Kevin Murphy partners with IMPACT Commerce for strategic B2C growth
We’re excited to share that KEVIN.MURPHY, market leader and pioneer in professional hair care products, has selected IMPACT Commerce as its strategic partner to create a scalable, resilient and future-proof platform that supports the brand’s ambitious B2C strategy.
Past events
Mastering Pricing Strategies in B2B
Pricing is no longer just about assigning numbers to products or services – it’s a strategic lever for growth, profitability, and market positioning. As markets evolve and technology advances, B2B companies must adapt their pricing strategies to stay competitive.
Omnichannel Express: Agenda
Omnichannel Express is more than just an event—it’s an exclusive experience designed to connect industry leaders, spark insightful discussions, and dive deep into the future of omnichannel commerce. Proudly co-hosted by Shopify, Talon.one and Contentful, this event brings together top minds to explore the latest trends shaping the industry.
Whitepaper
The mechanics behind loyalty: Insights from 199 Nordic brands
Loyalty is no longer just about rewarding repeat purchases – it’s about building long-term relationships. But with nearly every brand offering some form of loyalty concept, how do you stand out?
Past events
Empowering Commerce Builders to Design for Sustainability
What if the products you design could empower customers to make better choices, reduce waste, embrace circularity and drive business growth – all at the same time? 
Past events
Conversionboost Conference 2025
Are you making the most of your website’s potential to convert visitors into customers? Find out how at Conversionboost 2025, Scandinavia’s must-attend event for mastering conversion rate optimisation and data-driven e-commerce strategies.
Past events
Omnichannel Express: Your curated train ride to D-Congress
Are you planning to attend this year’s D-Congress in Göteborg? Why not turn the journey into an experience of its own? 
Articles and guides
Building loyalty & personalisation at scale
In today’s crowded market, customer loyalty has become an important differentiator. With rising advertising costs and fierce competition, successful loyalty strategies need to go beyond points and perks – they must create meaningful, memorable experiences that keep customers coming back.