The biggest OMNICHANNEL EVENTS of 2026

BE AMONG THE FIRST TO EXPLORE THE FINDINGS

Join our release event in Oslo and explore the findings from the Omnichannel Index 2026 – Europe’s most comprehensive omnichannel benchmark, developed by IMPACT Commerce in collaboration with Google.

Most companies believe they deliver a strong omnichannel experience. The data shows otherwise.

At the event, we’ll reveal where the real performance gaps exist, highlight the brands setting the pace, and announce Denmark’s best-performing omnichannel player as part of the awards ceremony.

What you’ll gain

Get early access to the findings and join senior leaders, industry peers and leading brands for a closer look at what defines strong omnichannel performance today.

• Benchmark your brand against the market
  Explore how your brand performs across the customer journey and benchmark against competitors and market leaders – from AI and omnichannel services to CRM, loyalty, visibility, in-store experience, customer service and UX/conversion. Access your performance through our interactive tool and see how you compare across markets, capabilities and touchpoints.
• Hear from leading omnichannel brands
  Hear from PUMA, Pandora, KID/HEMTEX, Kappahl, Europris and Bubbleroom as they share how they approach omnichannel across different retail segments and turn strategy into practice.
• Understand what drives performance
  Explore insights based on 27,000+ data points, 370+ brands, six markets and 74 touchpoints.

Insights from leading omnichannel brands

Together with Google, we’ll present the key insights behind the Index, alongside senior leaders from PUMA, Pandora, KID/HEMTEX, Kappahl, Europris and Bubbleroom – sharing how they approach omnichannel in practice, from strategy and health retail to operating models, AI and customer experience.