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Report
The Omnichannel Index 2026
Get your copy of the Omnichannel Index 2024 – Europe’s biggest and most comprehensive omnichannel analysis, brought to you by IMPACT Commerce and Google.
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Welcoming Constructor: our new partner in AI-powered product discovery
We’re partnering with Constructor to help our clients turn AI-powered search, recommendations and personalisation into better shopping experiences – and measurable growth.
News
KEVIN.MURPHY launches a new global digital experience
We’re proud to have partnered with KEVIN.MUPRHY on the relaunch of the brand’s digital experience for consumers and professionals across global markets.
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Five awards with Dagrofa Foodservice and Søstrene Grene
A sincere congratulations to the teams at Dagrofa Foodservice and Søstrene Grene. We know how much goes into results like these, and we’re proud to have been part of the journey.
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Alpinestars chooses IMPACT as digital commerce partner
We’re proud to share that Alpinestars, the global leader in performance motorsports apparel and protection, has chosen IMPACT Commerce as its digital commerce partner.
Article
Most brands collect customer data. Few turn it into loyalty.
There is a feeling that every brand is chasing, and few consistently deliver. You probably recognise it yourself. The app that surfaces something you didn’t know you needed. The email that arrives so well-timed it feels less like marketing and more like a friend who pays attention. The associate in-store who knows your size, your preferences, your last visit – and makes you feel like a person, not a transaction.