20 years of growth and excitement

To build, excite and grow commerce, we need to understand your business, its ambitions and its struggles – together.  We’ve spent more than 20 years refining our approach to digital transformation and we plan to stick around a little longer.  

400+ 
brilliant brains 

Our global team of developers, designers, consultants and like-minded are dedicated to their craftsmanship and the experiences they co-create. From promising strategies and user research to proper code and delightful design. Creating digital transformation is a team effort – powered by us and by you.  

Want to get to know our team better? Head over to careersand read all about us, plus check out our open positions. 

You’ll find us pretty much all over Europe

Here’s where we’re located:

Copenhagen
Aarhus
Odense
Stockholm
Malmö
Oslo
Paris
Lisbon
Évora
Belgrade
Pune
London

AWARDS & APPRECIATIONS

When others think we do a good job, we don’t mind telling the world about it. Here are some of our recent awards and appreciations.

2024

Danish Digital Award

Zizzi: Best in ecom (gold) and Digital development (silver)

Søstrene Grene: 1st party data (bronze)

Matas: Best use of data (bronze)

UK eCommerce Awards

Ganni: B2C eCommerce Website of the Year (gold) and Omnichannel Experience of the Year (gold)

Prémios Navegantes XXI by ACEPI

Farmácias Portuguesas: Best Health and Well-being Project/Website/App

commercetools Partner Awards

IMPACT recognised as Best Partner Marketing 2024

2023

Myimage

IMPACT named #1 Powerbrand

E-HANDELSPRISEN

Carl Ras: Best B2B Company With Online Revenue Below DKK 200 Million (bronze)

IMERCO: Best Omnichannel Company (gold)

Bog & idé: Best Omnichannel Company (bronze)

DANISH DIGITAL AWARD

GANNI: System Platforms Architecture (silver), Commerce (bronze)

Omnichannel Index: Branded Content – Relevant over time (bronze)

WEBBY AWARD

Montana Furniture: Websites and Mobile Sites – Shopping & Retail honoree

GOOGLE PREMIER PARTNER

IMPACT Extend recognised as a Google Premier Partner

2022

E-HANDELSPRISEN

Brødrene A&O Johansen A/S: Gold Award 2022, Best B2B Company With Online Revenue Over DKK 200 Million (gold), Best E-commerce App (silver), Best Omnichannel Company (gold)

Trendhim: Best Export Case (silver)

Ejner Hessel: Best Subscription Solution (silver)

IMPACT with Carl Ras: Best E-Commerce Case – Web Agency and Other Suppliers (bronze)

EUROPEAN E-COMMERCE AWARD

Brødrene A&O Johansen A/S: European Ecommerce Mobile Experience Of The Year and European User Experience Of The Year

THE LOVIE AWARDS

Brødrene A&O Johansen A/S: Apps, Mobile & voice: Utilities & Services

2021

THE LOVIE AWARDS

Montana furniture: Websites: Lifestyle

our founders

Meet Kasper and Per-Mattias – leading strategists, skilled architects and founders of IMPACT Commerce. You’ll find them bridging the gap between businesses and experiences in everything they do.  

Kasper is an experienced business and IT architect and a voice in this era of digital transformation. Sublime experiences are what drives him, and he’ll choose the extraordinary over the common any day. Per-Mattias is ahead of the game when talking commerce trends and shaping what’s next in digital experiences. He’s a technology and business architect whose heart beats for this planet. 

When others talk, these guys take action – to create the best place for elevating ideas and results that help change commerce for the better. 

The fine print 

In 2021, Swedish commerce masterminds Improove joined omnichannel champion IMPACT. With Scandinavian roots all the way back to 1998, the joint house of digital commerce today consists of 350+ brilliant people in seven locations across Europe.  

Ask us anything 

What brings you here? Whatever the reason, you’re more than welcome to pick up the phone or give us a shout at info@impactcommerce.com.

2024

IMPACT | GOOGLE

We have teamed up with Google for this year’s omnichannel index, which is set to be Europe’s largest to date, analysing 6 markets, 70 touchpoints, +350 companies and over 25.000 data points.

2023

Hello, Oslo and London

We repeat the success from 2021, where we entered the Swedish market with our merger with the agency Improove, and are now opening the doors to two new offices in Oslo and London.

2022

THE OMNICHANNEL INDEX 3.0

We’re ready with the third Omnichannel Index – an updated overview of how top e-commerce brands are performing across channels.

2021

HELLO, IMPROOVE

We’re merging with Swedish commerce masterminds Improove and expanding our European presence. We’re now 350+ brilliant brains across 10 countries. Also, our friends at IMPACT Extend win a Danish Digital Award for Marketing Automation created for Søstrene Grene.

2019

FIRST WITH SALESFORCE FOR B2B

We’re the first agency in the Nordics to introduce Salesforce for B2B and the first in Europe to create a cloud-based mobile POS using NewStore for fashion house Ganni. Also, we’re named inRiver Partner of the Year and we’re trailblazing in CDP for a growing bunch of clients. 

2018

HELLO, IMPACT EXTEND & OMNICHANNEL INDEX

With 150 talents on board, we create IMPACT Extend to craft experiences and make results with a data-driven approach. We introduce the IMPACT Omnichannel Index for the first time – an index created to benchmark some of the biggest players in retail e-commerce. Also, we’re awarded nothing short of 6 commerce awards along with our 8th Gazelle. 

2017

HELLO, LISBON

We open the doors to our new office in Lisbon, and our team of now 110 talents meet up in the Portuguese capital. We embrace and excel at the headless approach to tech, and we’re awarded Episerver’s Commerce Site of the Year for our work with HAY – as well as our 7th Gazelle.

2015

HELLO, IMPACT AND COPENHAGEN

We’re now IMPACT, and we’re opening our 2nd office, this time in Copenhagen. Besides winning our 6th Gazelle, we’re awarded a Sitecore Experience Award for our work with Kaufmann. Also, we begin our collaboration with Inriver and start working strategically with PIM. 

2012

PIONEERING OMNICHANNEL

We’re paving the way for all things omnichannel and creating in-store digital solutions is among what we do most and best. 

2010

AWARDED 5TH GAZELLE IN A ROW

With now 25 brilliant team members on board – and our 5th Gazelle on the shelf – we’re ready to transform mobile commerce and we’re among the first to create responsive shopping experiences.

2008

HELLO, DIGITAL MARKETING

Our talented digital marketing team is born – and they’re here to create SEO, analytics, paid advertising and – to begin with – basic email marketing for our clients. Less than a year later, we’re dressed to take on our first large global e-commerce project. 

2006

AWARDED 1ST GAZELLE

Danish business media Børsen awards us for our fast-growing revenue. Also, we sell Unipay to Quickpay and our focus is now on tailored customer solutions and new technologies. We begin our collaboration with Sitecore, and .NET based digital platforms is what we excel at. 

2000

HELLO, UNIPAY

We create Unipay – our own payment solution for global brewer Carlsberg among others. Also, we launch our very first e-commerce solution built using a state-of-the-art secure IT infrastructure.

1998

TAKING THE FIRST STEP

IMPACT is founded by brothers Kasper and Morten Holst. We’re not yet IMPACT, but under the name Webdanmark, we specialise in websites and internet connections.