D-Congress 2023 – Microsessions
Listen. GET INSPIRED. Enjoy.
Welcome to our landing page featuring a selection of microsessions on digital transformation. Whether you’re an industry expert or a curious learner, these short sessions offer valuable insights & inspiration. So choose your favourite topic & explore how businesses innovate & evolve in today’s digital landscape. Enjoy!
ZOUND INDUSTRIES DELIVERS EXCEPTIONAL CUSTOMER EXPERIENCE WITH A MULTI-CLOUD SALESFORCE SUITE
Discover how Zound Industries (home of Urbanears, Marshall Headphones, and Addidas Headphones) leverages a true multi-cloud Salesforce suite to optimise the customer experience across its brands. To learn more about Zound Industries’ approach, contact Per-Mattias Nordkvist at email@example.com.
PLANTAGEN’S DIGITAL TRANSFORMATION: A NOMINEE FOR THE SWEDISH RETAILER AWARD
In this microsession, learn how Plantagen and IMPACT Commerce used Salesforce to revamp their online and in-store experience, earning them a nomination for a Swedish Retailer Award. For more insights on this successful digital transformation, contact Per-Mattias Nordkvist at firstname.lastname@example.org.
LEVERAGING CHATGPT FOR AUTOMATED PRODUCT INFORMATION MANAGEMENT IN E-COMMERCE
Join this microsession to explore how ChatGPT can automate the process of managing product information in e-commerce, resulting in improved customer experience, increased sales, and reduced returns. To learn more about ChatGPT and its potential for PIM, contact Sivert Bertelsen at SBE@impact.dk.
Is an optimised and frictionless experience all you need?
Many brands and retailers fully focus on optimisation and making all touchpoints and experiences as frictionless, optimised, and smooth as possible for one simple thing – conversion. But is that all there is to focus on? Is the hunt for smoothness making you lose track of your edges? Tune in and listen to Per Önnemyr’s thoughts on smoothness, edges, and supporters in and throughout experiences. Want to know more? Contact Per Önnemyr at PEO@impact.dk.