OMNICHANNEL INDEX
PORTUGAL 2025
Get insights from Portugal’s most in-depth omnichannel analysis and see how brands and retailers are adapting.
We’ve analysed 50 Portuguese brands and retailers across 12 categories, 8 disciplines, and 70 customer journey touchpoints.
With 3,500 data points, the study highlights top performers, areas for improvement, and growth opportunities in omnichannel retail.
The full report is now available – download it today to explore the findings.
We’ve mapped omnichannel performance across Europe:
Omnichannel Index 2024 – Nordics & Benelux
The most comprehensive omnichannel study in the region, covering 360+ companies and 25,000 data points.
Explore the Nordics & Benelux Index →
UK Omnichannel Index 2025
Insights from 100+ UK brands and 7,000 data points, revealing where retailers lead — and where they can elevate.
Explore the UK Index →
This report is supported by:
OUR OMNICHANNEL OFFERINGS
You’ll get access to the full digital version of our Portuguese report.
You’ll get access to:
– The full digital version of our Portuguese report;
– Omnichannel Index overall results and relevant findings;
– Inspirational cases and trends;
– Detailed scores of your business;
– Inspiration from best in class linked to your opportunities;
– Insights in your category and benchmark towards competitors.
You’ll get access to:
– The full digital version of our Portuguese report;
– Inspirational cases and trends;
– Detailed scores of your business;
– Inspiration from best in class linked to your opportunities;
– Insights in your category and benchmark towards competitors;
– Additional store observations and online observations with recommended actions for short, mid, and long-term growth (5 store visits);
– 2 competitors assessed online and in-store;
– Workshop and roadmapping sessions;
– KPI benchmark;
– Roadmap and growth plan.
Get your copy now
